Ordering
How do I place an order?
Add pieces to your order on any product page, then send the order request from your cart. Nothing is charged online: an account manager confirms stock, sizing, decoration and shipping, then sends you an invoice. Your order ships once the invoice is paid.
Can I pay online?
No. Every order is confirmed by a person first and paid by invoice, so sizes, colours and decoration are checked before anything ships.
Can I order uniforms for a whole security company?
Yes. Send a bulk quote request with your team size and the pieces you need, and an account manager prices the whole program, decoration included.
Can I see the uniforms in person?
Yes. Our showroom is at 7432 Varna Ave, North Hollywood, CA 91605, open Monday to Friday, 8:00 a.m. to 4:00 p.m. Pacific. Call (818) 908-2623 before you come if you need a specific size or colour.
Shipping & returns
How fast do orders ship?
In-stock orders confirmed before 12:00 p.m. Pacific, Monday to Friday, ship the same business day. Standard ground takes 2 to 5 business days in the continental US; 2-day and overnight shipping are available on request.
Do you ship outside California?
Yes, to all fifty states. For Alaska, Hawaii, US territories, APO/FPO addresses or outside the US, call us for a quote. Local pickup from the North Hollywood showroom is free.
Can I return or exchange a uniform?
Unworn, unwashed and undecorated stock items can be returned or exchanged within 30 days of delivery. Decorated and custom items are made to your order and can't be returned unless they arrive faulty. Full details are on our shipping and returns page.
Custom work
Do you print or embroider SECURITY on shirts and jackets?
Yes. Screen printing, embroidery and patch sewing are done in-house at our North Hollywood shop, so SECURITY lettering, your company name or a logo can be added to shirts, polos, jackets and caps. See our in-house services.
Can you make custom security badges?
Yes. Design your badge online: choose the shape (eagle top, oval, star or shield), the finish and your wording, and we send a proof before the badge is made.
Can you make custom patches?
Yes: embroidered, woven, PVC and leather patches. Build your design in our patch studio and we confirm the quote and send a production proof before anything is made.
How long does custom work take?
It depends on the item and the quantity. Your account manager gives you one date for the whole order, garments and decoration together, when they confirm it.
California uniform rules
What must a California security guard patch say?
The full name of the security company, as printed on its license, and the words "Private Security". Guards who carry a baton or an exposed firearm must wear the patch. Our California uniform requirements guide covers the full rules.
Do security guards in California have to wear a badge?
Not always. A badge is optional, but a guard who wears one must be doing guard or patrol work in a distinctive uniform, wear it on the upper left breast, and use a design approved by BSIS (the Bureau of Security and Investigative Services).
Does BSIS have to approve our company's badge and patch?
Badges must be approved by BSIS, and the Bureau reviews badge, patch and cap insignia designs that licensed companies send in. A design can't look like a police or government insignia. Our guide explains how to submit designs.